Terms and Conditions BTV168 — A Complete Guide for Malaysia Users

1Acceptance of Terms of Use

These terms and conditions ("Terms") constitute a legally binding agreement between you ("User") and btv168 ("Company", "we", "our platform"). These Terms govern your access to and use of btv168.co, the mobile application, and all services provided by btv168.

By accessing or using the btv168 platform in any way — whether via web browser, mobile app, or any other method — you automatically agree to be bound by these Terms. This agreement takes effect from the moment you first access the platform, even prior to formal account registration.

Btv168 reserves the right to update or modify these Terms at any time without prior notice. The latest version of the Terms will always be available on this page, along with the most recent update date. You are advised to review this page periodically. Continued use of the btv168 platform after any changes to the Terms constitutes your acceptance of those changes.

2Eligibility & Account Registration

To register and use the btv168 platform, you must meet all of the following eligibility requirements:

• Age 18 years and above at the time of registration and throughout the period of platform use.
• Not a citizen or resident of a territory where online gambling activities are prohibited by law.
• Register under your own name only — registration on behalf of another person is prohibited.
• Have full legal capacity to enter into a binding agreement.
• Never previously been permanently banned from the btv168 platform.

Each user is only permitted to register one account only. Registering multiple accounts — whether using the same or different names, email addresses, phone numbers, or payment details — is strictly prohibited and constitutes a serious breach of these Terms.

During registration, you agree to provide accurate, complete, and up-to-date information. Any false or misleading information provided during registration may result in your account being suspended or terminated immediately, with the account balance subject to forfeiture.

3Account Security & Password

You are solely responsible for maintaining the confidentiality of your btv168 account login credentials, including your username and password. btv168 recommends that you:

• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Never share your login credentials with anyone, including family members.
• Enable two-factor authentication (2FA) via your account settings.
• Log out of your account after each session, especially when using a shared device.
• Report any suspicious account access to the btv168 support team immediately.

Btv168 will not be held responsible for any losses resulting from your failure to keep your account credentials secure. All activity occurring under your account — whether authorised or not — is your sole responsibility, unless you have promptly reported a security breach to us.

4Deposits, Withdrawals & Financial Transactions

Btv168 supports a wide range of popular payment methods in Malaysia, including DuitNow, FPX, bank transfer, Touch 'n Go eWallet, Boost, GrabPay, and USDT. All financial transactions on btv168 are subject to the following terms:

Deposit:

• The minimum deposit is RM10 or the amount stated on the platform's deposit page.
• Deposits must be made using a payment method registered in your own name only.
• Btv168 reserves the right to decline or withhold deposits suspected of being linked to fraud or money laundering.
• Successful deposits cannot be reversed once credited to your btv168 account.

Withdrawal:

• The minimum withdrawal is RM30 or the amount stated on the platform's withdrawal page.
• Withdrawals may only be made to a bank account or e-wallet registered under the same user's name.
• The first withdrawal requires completed identity verification (KYC) before it can be processed.
• Withdrawal processing times are typically within 1 hour for e-wallet methods, and up to 24 hours for standard bank transfers.
• Btv168 reserves the right to request additional documents to process withdrawals above certain limits.

5Bonuses, Promotions & Rollover Requirements

Btv168 offers a variety of bonuses and promotions to new and existing members. All bonuses are subject to the following terms and conditions:

• Each bonus has a rollover requirement (wagering requirement) that must be met before any withdrawal from the bonus balance is permitted.
• Rollover requirements are typically expressed in a format such as "10x" — meaning the bonus or deposit amount must be wagered 10 times over.
• Not all games contribute equally toward fulfilling the rollover requirement. Please check the promotions page for details on each game category's contribution rate.
• Bonuses are non-transferable between accounts and hold no cash value unless the rollover requirements have been fully met.
• Btv168 reserves the right to modify, cancel, or withdraw any bonus if misuse or a breach of Terms is suspected.
• Each user is only entitled to receive the welcome bonus once — attempting to claim it more than once through different accounts is a serious violation.

6Game Rules & Results

All games available on the btv168 platform are operated using Random Number Generator (RNG) technology that has been certified by independent international auditing bodies. This ensures that every game outcome is random, fair, and cannot be manipulated by any party.

• Results of completed games are final and cannot be disputed unless there is verifiable evidence of a technical failure confirmed by the btv168 system.
• In the event of a technical disruption during gameplay, btv168 reserves the right to void the round and return the wager to the user.
• Btv168 is not responsible for any losses incurred due to internet disruptions on the user's end.
• The use of bots, automated scripts, or any tool that provides an unfair advantage is strictly prohibited and may result in permanent account termination.
• Collusion between players — including sharing card information in live poker games or any form of cooperation intended to deceive other players — is a serious violation.

Btv168 uses an advanced monitoring system to detect any suspicious gaming behaviour. We reserve the right to investigate any account showing abnormal gaming patterns and take appropriate action, including temporary account suspension during the investigation.

7Identity Verification (KYC)

As a responsible platform, btv168 conducts a Know Your Customer (KYC) process to ensure the safety of all users and to comply with anti-money laundering requirements. The btv168 KYC process is straightforward and secure.

Documents typically required for KYC include:

• Identity Verification: Malaysian MyKad (front and back) or a valid passport.
• Address Verification: A utility bill, bank statement, or official letter showing your name and current address (not older than 3 months).
• Payment Method Verification: Screenshot or proof of the payment method used for the deposit.

All submitted documents are stored with 256-bit SSL encryption and will not be shared with third parties without your consent, except as required by law. The KYC review process is typically completed within 24–48 business hours.

8Prohibited User Conduct

Btv168 users are prohibited from engaging in the following activities while using the platform:

• Registering or using an account in another person's name without valid authorisation.
• Using a VPN, proxy, or any other method to conceal your actual location in order to bypass geographical restrictions.
• Exploiting bugs, technical errors, or system vulnerabilities on the platform to gain an unfair advantage.
• Depositing funds obtained through illegal means into the btv168 platform.
• Threatening, harassing, or bullying other users or btv168 customer support staff.
• Publishing or distributing obscene, hateful, or unlawful content through any communication channel on the btv168 platform.
• Attempting to hack, breach, or disrupt the technical infrastructure of the btv168 platform.

Violation of any of the above rules may result in temporary suspension or permanent termination of the account, forfeiture of account balance, and/or appropriate legal action at the sole discretion of btv168.

9Intellectual Property Rights

All content on the btv168 platform — including but not limited to logos, brand names, text, graphics, user interfaces, icons, images, audio clips, and software — is the exclusive property of btv168 or our licensed partners. This content is protected by applicable copyright, trademark, and intellectual property laws.

You are not permitted to:

• Copying, reproducing, distributing, or displaying any btv168 content without prior written permission.
• Using the btv168 brand name or logo in any way that could mislead the public or imply an official association without authorization.
• Reverse engineering or attempting to extract the source code of any btv168 software or application.

Any unauthorized use of btv168 intellectual property will result in appropriate legal action. If you wish to use any btv168 content for legitimate purposes, please contact our team first.

10Liability Cap & Disclaimer

Btv168 provides its platform and services "as is" without any express or implied warranties. To the extent permitted by applicable law:

• Btv168 does not guarantee that the platform will operate without interruption, be free from errors, or be free from cybersecurity threats.
• Btv168 is not liable for any data loss, indirect financial losses, or damages arising from the use of or inability to use the platform.
• Btv168's total liability to any user shall not exceed the total amount deposited by that user in the 30 days preceding the claim.
• Btv168 is not responsible for the content or privacy practices of third-party websites that may be linked from our platform.

Users acknowledge that gambling activities carry financial risks and agree to bear those risks in full. btv168 encourages all users to play responsibly and within their own financial means.

11Account Suspension & Termination

Btv168 reserves the right to suspend or terminate a user account at any time for the following reasons:

• Violation of any section of these Terms and Conditions.
• Recommendations from law enforcement agencies or regulatory bodies.
• Confirmed fraud, money laundering, or other illegal activity.
• Inability to verify a user's identity through the KYC process.
• Inactive for more than 12 consecutive months (dormant account).

Users may also request to close their own account at any time by contacting the btv168 support team via Live Chat or email. Any valid account balance (after fulfilling all applicable conditions) will be returned within a reasonable timeframe once the closure request has been processed.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of btv168's services, our team is ready to assist you at any time.

• Live Chat: Available directly within the btv168 platform — the fastest way to get immediate assistance.
• Email: [email protected] — for enquiries requiring detailed clarification or documentation.
• Operating Hours: 24 hours a day, 7 days a week, 365 days a year.

The btv168 support team operates fully in English and is ready to assist you with any issue — from technical inquiries to transaction-related complaints. We are committed to providing fast, clear, and helpful responses to every btv168 user.